Production Positions

Box Office Staff

Rainbow Stage is currently hiring seasonal, part-time, Box Office positions to start June 2019.  The Box Office Staff reports to the Box Office & Patrons Services Manager.  Box Office Staff is responsible for call centre ticket sales and on-site theatre sales.

Skills:

• Superior customer service and interpersonal skills.
• Strong computer skills.
• Ability to learn and use ticketing software quickly. (previous knowledge of Theatre Manager System is an asset but not required)
• Ability to develop skills to sell and provide service effectively with a passion for success.
• Ability to work effectively and efficiently when under time pressure.
• Proven multi-tasking ability.
• Creative and resourceful problem solver.
• Ability to work flexible hours and do whatever is necessary to get the job done.
• A minimum of two years customer services/sales experience (call centre experience an asset).

Duties:

• Answer incoming calls to the Call Centre and process patron requests.
• Provide professional, knowledgeable, timely and friendly customer service.
• Servicing, evaluating and documenting all ticket requests whether it is by phone or in-person.
• Maintain and project a solid professional sales image.
• Manage time and activities to maximize sales productivity.
• Organize and sort event tickets for distribution.
• Take ownership of each customer interaction with objective of creating a lifelong affiliation.
• Other duties as assigned

Application Deadline: May 17, 2019.

To Apply:

Please forward all resumes to the following email address
kkocian@rainbowstage.ca
Subject Line:  YOUR NAME – BOX OFFICE STAFF

*Rainbow Stage would like to thank all applicants however only those selected for an interview will be contacted. *

Issued: May 2019