Production Positions

Box Office Staff

Rainbow Stage is currently hiring seasonal, part-time, Box Office positions to start June 2019.  The Box Office Staff reports to the Box Office & Patrons Services Manager.  Box Office Staff is responsible for call centre ticket sales and on-site theatre sales.

 

Skills:

  • Superior customer service and interpersonal skills.
  • Strong computer skills.
  • Ability to learn and use ticketing software quickly. (previous knowledge of Theatre Manager System is an asset but not required)
  • Ability to develop skills to sell and provide service effectively with a passion for success.
  • Ability to work effectively and efficiently when under time pressure.
  • Proven multi-tasking ability.
  • Creative and resourceful problem solver.
  • Ability to work flexible hours and do whatever is necessary to get the job done.
  • A minimum of two years customer services/sales experience (call centre experience an asset).

 

Duties:

  • Answer incoming calls to the Call Centre and process patron requests.
  • Provide professional, knowledgeable, timely and friendly customer service.
  • Servicing, evaluating and documenting all ticket requests whether it is by phone or in-person.
  • Maintain and project a solid professional sales image.
  • Manage time and activities to maximize sales productivity.
  • Organize and sort event tickets for distribution.
  • Take ownership of each customer interaction with objective of creating a lifelong affiliation.
  • Other duties as assigned

 

Application Deadline: May 17, 2019.

 

To Apply:

Please forward all resumes to the following email address
kkocian@rainbowstage.ca
Subject Line:  YOUR NAME – BOX OFFICE STAFF

*Rainbow Stage would like to thank all applicants however only those selected for an interview will be contacted. *

 

Issued: May 2019