Frequently Asked Questions

Nope! We’re pleased to offer Flex tickets that allow you to take advantage of special offers and discounts while providing you the flexibility to choose the show, date, and seats at their later convenience. Great for gifts! Flex tickets are available to Rainbow Stage productions only.

Rainbow Stage is committed to the effort of decreasing our environmental footprint. We offer patrons the option to have their tickets e-mailed to them. We can scan the digital code of this ticket directly from a mobile device. Digital tickets can also be printed at home and brought with you if you choose. Alternatively, a hard copy of your tickets can be mailed to your address for an additional $2 charge per order (not per ticket).

Tickets can be held for pick up at the Rainbow Stage administration office located at 1215 Henderson Hwy. Office hours are 9:00am to 5:00pm, Monday to Friday.
Tickets can also be picked up at Rainbow Stage in Kildonan Park at 2021 Main Street starting two hours before the performance time at the will-call window. The Box Office in Kildonan Park will be open in the spring, please call or go online for hours of operation

Please click here for a full visual guide to “Creating an Online Account and Purchasing Tickets Online”

When ordering tickets online or requesting to have tickets emailed to you, the attachment will include a QR code. Print this off and this will be accepted as your ticket at the door. If you loose your email, you can login on our website. After logging in, the website automatically takes you to the “Home” page, click “Tickets for Upcoming Performances” and click “Print All Future Tickets”. 

Yes, we do offer special rates for groups of 14 people or more. Please call our Patron Services Manager at 204- 989-5261 x102 for more information. .

We accept Visa, Mastercard, Debit & Cash. Cash and debit are only accepted in person. At this time we are not able to accept prepaid or debit Visa/Mastercard over the phone or online.

Exchanges can be made up to 48 hours prior to the start of your original performance date for a charge of $5 per ticket. If an exchange is made less than 48 hours prior to your original performance date the charge will be $10 per ticket.

All ticket exchanges must be done via phone or in person.

Season bundle holders will receive free exchanges if done at least 48 hours prior to the original performance date.

If you cannot attend one of the remaining performances, the tickets are not going to be used, and you wish to donate the ticket cost to Rainbow Stage, you can get a tax receipt from Rainbow Stage for the ticket amount. We ask that this be done at least 48 hours prior to your original performance date. Once a tax receipt is created the tickets will be void.

Performances take place at Rainbow Stage in Kildonan Park at 2021 Main Street. Administration offices are located at 202-1215 Henderson Hwy.

Please click here for a full visual guide to “Driving to Rainbow Stage Inside Kildonan Park”

Please click here for a full visual guide to “Public Transportation to Rainbow Stage”

Parking is free in Kildonan Park. There is a large parking lot at the north side of the theatre. When you drive towards the theatre, you will pass the entrance on the left and then come to the parking lot. There will be parking attendants who will guide you in and help you find a spot, as well as guide you out after the show. Please be aware that parking in the lot is stacked to allow parking for most of our guests and therefore you may not be able to leave during the performance.  

There are many ways to support Rainbow Stage. Attending shows, attending fundraising events, volunteering, donating, and following us on social media (Instagram, TikTok, Facebook @rainbowstage) are some of the ways that you can become involved as part of the Rainbow Family. 

A not-for-profit organization is organized for purposes other than generating profit. No part of said organization’s income is distributed to its members, directors, or officers. All money earned through pursuing business activities or through donations goes right back into running the organization. Not-for-profit organizations provide products or services to improve or benefit a community. 

For more information on purchasing ad space in one or both of our summer show programs, please click here.

For more information on becoming a sponsor of a Rainbow Stage program or production, please click here.

If you have lost an item at the stage you can email: foh@rainbowstage.ca with a description of your lost item. The Front of House Manager will schedule a time to meet you at the stage in the park to retrieve the lost item. The box office windows open 2 hours prior to any performance and the Front of House Manager is there until close of performance each night.

If you can’t make it down to the stage again throughout the season all lost and found items are relocated to our administration offices, come the fall for a short period of time. At the end of the season (September), any items not claimed by their owners are either disposed off or donated to an appropriate organization.

The reality is there isn’t a “bad” seat in the house. Of course, the closer you sit, the more detail you’ll be able to see. The seating is arranged so that you will be able to see the whole stage no matter how far back you are sitting. When buying tickets online, an image showing the view from those seats will be displayed before the final checkout. 

Washroom facilities are found near the front entry doors. We recommend arriving early and using the washroom before the show as at intermission time, the lines are quite long. For the August production, additional portable facilities will be available on the South end of the building through the side doors. The doors and facilities are monitored by staff and volunteers.

Patrons attending a matinee performance should expect to encounter heavy traffic in and around Kildonan Park as the weekends are full of various activities taking place at Kildonan Park. Patrons should always keep in mind that Kildonan Park is City of Winnipeg property and with a variety of family fun activities than occur from day to day – give yourself ample time to enter the park and find parking.

Although Rainbow Stage has a parking lot – patrons who hope to avoid congestion when arriving and leaving are encouraged to park on a side street and walk to the theatre. If you are picking your tickets up at the box office, you should allow yourself extra time as there are often long lines at the box office windows.

There is a phone in the box office for emergency use that is available until intermission.

Wheelchair seats are not available online, they can only be booked by phone or in person. For more information or for requests or requirements, please contact our ticket office at 204-989-0888.

Please click here for more details on “Wheelchair and Mobility Aide Accessibility”