Privacy Policy

Rainbow Stage’s Privacy Policy outlines our commitment to protect the privacy and confidentiality of your personal information.

Our Commitment

Rainbow Stage (1993) Inc. is a not-for-profit charitable institution, which produces and presents live professional theatre, rents equipment to others and supports the performing arts in school for all ages and the community.

Rainbow Stage’s Privacy Policy outlines our commitment to protect the privacy and confidentiality of your personal information. It complies with the requirements of the Person Information Protection and Electronic Documents Act of Canada. This privacy policy applies to transactions made, and information collected on the Rainbow Stage web site, or in person at the Rainbow Stage Box Office, or over the phone with Rainbow Stage personnel, or in person at the Rainbow Stage Theatre Box offices or in person when Rainbow Stage participates in off site events and trade shows.

Accountability

Rainbow Stage (1993) Inc. is responsible for keeping your personal information confidential and applying it for the intended purposes.

Identifying Purposes

When you purchase tickets, products, and services from Rainbow Stage, enter contests, sign up for our e-newsletter, or complete a customer satisfaction survey we may collect certain personal information about you. This includes your name, mailing address, phone number, email address, credit card information, demographic information, satisfaction and show interest preferences. Your information identifies you as a Rainbow Stage customer and allows us to understand your needs, and inform you about programming, events, and product offerings which may be of interest to you.

Consent / How Your Personal Information is Used

Your knowledge and consent are required for the collection, use, or disclosure of your personal information. This information will be used only for the purpose we believe you would consider appropriate under the circumstances.

We use your personal information to process transactions in an efficient manner. This includes being able to process credit cards to purchase tickets, mail tickets to your mailing address, or to contact you when necessary to inform you about changes or cancellations to shows or events. We also use credit card information as proof of identity when picking up purchased tickets in person.
We may also use your personal information to send you information, or special offers from Rainbow Stage. This material may be delivered by letter mail, telephone or electronic means.
When purchasing tickets we may share your personal information with our agents, representatives, contractors, or service providers so they can provide us with such services as credit card authorization and order fulfillment. We specify that these organizations can not use your information for any other purpose.

Rainbow Stage does not sell or disclose any of your personal information to any other business. We may also disclose information when necessary to comply with the law, or to cooperate with law enforcement.

Internet Related Policies

When you visit www.rainbowstage.net or www.rainbowstage.ca your personal information and email address are not recorded. Rainbow Stage uses cookies to identify you as a return visitor. Our “cookies” do not capture your individual email address or any private information about you. We use standard web server log files to count visitors and evaluate our site’s technical capacity. We use this information to find out how many people visit our website to make our pages more useful to our visitors, and to evaluate our site’s technical capacity.

You may cancel your subscription(s) to our e-newsletter(s) at any time by clicking the unsubscribe.

This policy discloses the privacy practices for our web site, however our site contains links to other sites. Once you link to another site you are subject to the privacy and security policies of the new site.

Safeguards

We protect your personal information by using safeguards that ensure specific individual information will not be made available to any unauthorized person. We use a multi-level security system to control access to information stored for our customers. We are committed to educate our employees about the issue and laws surrounding individual rights to privacy. Our employees are up to date on our policies and procedures for protecting personal information under our control.

Customer Access

Your personal information is kept as complete and up-to-date as necessary for the purposes for which it is to be used. If you wish to verify, correct or have your personal information removed from our database, please contact Rainbow Stage in writing at the following address:

Rainbow Stage (1993) Inc.

Attention: General Manager

200-180, Market Avenue, Winnipeg, Manitoba R3B 0P7

Phone: 204-989-5261

Email: privacy@rainbowstage.ca

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