Provided are some of the Frequently Asked Questions we have received throughout the years. Answers to many of the questions you might have can be found here. If you have any additional questions please email us and we would be happy to respond in a timely manner. Thank you.
How much are tickets?
Do I need to select my date and seats right away?
How do I pick up my tickets?
I’ve never bought tickets online, how do I buy tickets or make a donation?
How do I get my tickets?
What are your box office hours and phone number for tickets?
How do I print my tickets on my computer?
Can I bring children? Do I need to buy a ticket for my baby?
We welcome guests of all ages, but acknowledge very young children can be disruptive to the performance, the actors and to other patrons. Children who attend must be able to sit quietly throughout the performance. Children unable to do so, along with their accompanying adult will be asked by an usher to leave the auditorium or may be asked not to attend the performance. Please use discretion when choosing to bring a child to any performance. Children under the age of 3 are strongly discouraged from attending. Every patron, regardless of age, requires a ticket to attend.
I’ve lost my ticket. What do I do?
I lost something at Rainbow stage how do I get it back?
If you have lost an item at the stage you can email us your lost item question or go to the front of house office at the stage in the park to retrieve the lost item box office windows opens 2 hours prior to any performance and the front of house manager is there until close of performance each night.Or if you can not make it down to the stage again throughout the season all lost and found items are relocated to our administration offices come the fall for a short period of time. Any items not collected are either disposed off or donated to an appropriate organization.
Do you have special rates for groups?
204- 989-5261 x2222 for more information.
What forms of payment do you take?
Can you accommodate wheelchairs/walkers and theatregoers with mobility issues?
If I’m sitting at the back of the theatre, will I be able to see?
If it rains am I going to get wet?
Is there an intermission?
How long is the show?
Where is Rainbow Stage?
Is there parking at the theatre?
If you are picking up your tickets at the box office, you should attempt to arrive at least 30 minutes prior to the doors opening in order to avoid long line-ups. Patrons attending an evening performance are recommended to arrive at the theatre approximately 10 minutes prior to doors opening. Patrons attending a matinee performance should expect to encounter heavy traffic in and around Kildonan Park as the weekends are full of various activities taking place at Kildonan Park. Patrons should always keep in mind that Kildonan Park is City of Winnipeg property and with a variety of family fun activities than occur from day to day – give yourself ample time to enter the park and find parking. Although Rainbow Stage has a parking lot – patrons who hope to avoid congestion when arriving and leaving are encouraged to park on a side street and walk to the theatre.